Crowdin

Introduction

Crowdin is a cloud-based software for localization management. Crowdin helps in streamlining the localization of your app's user interface, website, marketing, and support content. This can help you deliver the content in multiple languages.

MoEngage <> Crowdin

The MoEngage and Crowdin integration allows you to translate email templates and content blocks. You can also synchronize content/creatives from your MoEngage account to your Crowdin project and add translations back to MoEngage.

Integration

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Prerequisites

Ensure you have a Crowdin account
Ensure that you have access to your Crowdin translation project - You can simply sign up and create a translation project

Step 1: Setup your MoEngage App in Crowdin/Crowdin Enterprise

Crowdin

Follow these steps to set up the MoEngage app in Crowdin:

Go to the MoEngage app in the marketplace.
Click Install to add it to your account.
Open the project you created for your MoEngage content localization.
Navigate to Settings >> Integrations
In the Applications section, click on the MoEngage app.

In the dialog box, provide your MoEngage credentials (Data center, workspace id, and data API key)

Field	Description
App ID	The workspace id of your MoEngage account is available in the following navigations in the revamped and old UIs: Revamped UI: Settings -> Account -> APIs -> Workspace ID. Old UI: You can find this by navigating to Settings -> App Settings -> APIs -> Data API Settings.
Data API ID	The Data API ID and the Workspace ID of your MoEngage account are the same.
Data API Key	The Data API key of your MoEngage account is available in the following navigations in the revamped and old UIs: Revamped UI: Settings -> App Settings -> APIs -> API Keys -> Data Old UI: You can find this by navigating to Settings -> App Settings -> APIs -> Data API Settings.
Data Center Name	Check your MoEngage URL: `https://dashboard-OX.moengage.com` Based on the dashboard value {‘DC-01’ \| ‘DC-02’ \| ‘DC-03’ \| ‘DC-04’}, set the correct input in the data center name on the Crowdin dashboard. Know more.

Click Log in with MoEngage.

Crowdin Enterprise

Follow these steps to set up the MoEngage app in Crowdin Enterprise:

Navigate to the Workspace >> Marketplace.
Click Install on the MoEngage app to add it to your organization.
Open the project for your MoEngage content localization.
Navigate to Applications >> Custom.
Click on the MoEngage app.

In the dialog box, provide your MoEngage credentials (Data center, Workspace id, and data API key)

Field	Description
App ID	The Workspace ID of your MoEngage account is available in the following navigations in the revamped and old UIs: Revamped UI: Settings -> Account -> APIs -> Workspace ID. Old UI: You can find this by navigating to Settings -> App Settings -> APIs -> Data API Settings.
Data API ID	The Data API ID and the Workspace ID of your MoEngage account are the same.
Data API Key	The Data API key of your MoEngage account is available in the following navigations in the revamped and old UIs: Revamped UI: Settings -> App Settings -> APIs -> API Keys -> Data Old UI: You can find this by navigating to Settings -> App Settings -> APIs -> Data API Settings.
Data Center Name	Check your MoEngage URL: `https://dashboard-OX.moengage.com` Based on the dashboard value {‘DC-01’ \| ‘DC-02’ \| ‘DC-03’ \| ‘DC-04’}, set the correct input in the data center name on the CustomerFlu dashboard. Know more.

Click Log in with MoEngage.

Step 2: Share content between Crowdin and MoEngage

A. Send translation from MoEngage to Crowdin

To import content for translation from MoEngage:

Open the MoEngage integration.
In the MoEngage section (right panel), select the files that should be translated.
Click Sync.

B. Send translation from Crowdin to MoEngage

Open the MoEngage integration.
In the left section, select the files that will be synced to MoEngage.
Click Sync to MoEngage.

Automatic sync

To automatically import content for translation from MoEngage:

Choose files and click Scheduled sync in the right panel in the MoEngage integration. The file you chose will be pushed once at a scheduled time (by default, it is done once a day). The same button is used to export translated files from Crowdin to MoEngage (in the left panel). You may disable this by clicking Disable Sync.

Step 3 - Using translation in MoEngage campaigns

Email templates-

Once the templates are created, you will be able to access them in Step 2 of your Email Campaigns. You will see the newly created templates under the My saved templates section.
Screenshot_2022-09-20_at_7.46.36_PM.png

Click here to know more about using templates in Email Campaigns.

Content blocks-

Once the content blocks are created, you will be able to access them from Content >> Content blocks. Click here to know more about using content blocks in MoEngage.