Introduction

Talon.One provides personalized incentives for your mobile marketing CRM and allows you to launch contextual 1-to-1 coupon, referral, discount, and loyalty campaigns quickly and efficiently.

MoEngage <> Talon.One

The MoEngage and Talon.One integration can help take your loyalty or coupon program to the next level by sending codes generated by Talon.One to your audience through MoEngage campaigns. 

The following Talon.One functionalities are supported: 

• • • Create coupon
    • Create referral
    • Fetch loyalty ledger

Integration

Step 1: Generate authentication key on Talon.one  

1. Open your Talon.One Application in the Campaign Manager and click Settings > Developer settings.
2. Click Create API Key
3. Select Yes for Do you want to use this API Key with a 3rd party service?
4. Select Customer Engagement from the dropdown.
5. Select and expiry date and click Create API Key.
6. Copy it for later use. Use the key in the Authorization header of each of these endpoints:

   Example:

   Authorization: ApiKey-v1 dbc644d33aa74d582bd9479c59e16f970fe13bf3

Step 2: Define Talon.one content API on MoEngage 

Use MoEngage content APIs to add Talon.One as one of your endpoints.

On your MoEngage dashboard:

1. Navigate to Settings -> Advanced settings -> Content API. Click + Add content API at the top right corner of the Content API screen.
2. Add your Talon.One subdomain to the endpoint URL.

   Headers​

   Parameter	Description	Example
   Authorization*	Required. API authorization key	ApiKey-v1 <TOKEN>
   customer-engagement-platform-name*	Required. Enter MoEngage here	<MoEngage>
   destination-hostname*	Required. The base URL of your Talon.One deployment.	https://mycompany.europe-west1.talon.one/
   X-DRY-RUN	Indicates whether to persist the changes. Changes are ignored when dry=true	true

   Path parameters

   Parameter	Description	Example
   campaignId*	Required. The ID of the campaign in Talon.One where the coupon will be created.	34
   applicationId*	Required. The ID of the Application in Talon.One.	12
   externalCampaignId*	Required. The external campaign id that should be referenced	abc123
   recipientIntegrationID	The integration ID of the only customer that can use the generated coupon code. Leave blank to allow any user to use the coupon.	abc123
   discountLimit	The discount amount the coupon is worth. Can be blank if for example the coupon provides a 10% discount or something other than a set value of discounts.	1.23
   startDate	Time when the coupon starts becomes valid.	2020-12-31T13:00:00Z
   expiryDate	Time when the coupon stops being valid.	2021-12-31T13:00:00Z
   Attributes	Object containing all the coupon attributes to set on the coupon.

   To set a custom attribute, add the attribute name and value as an extra query parameter prefixed with a .. For example, if you have an email attribute, set it with: &.email=john.doe@example.com.

3. URL

   https://integration.talon.one/customer_engagement/referral

   Headers

   Parameter	Description	Example
   Authorization*	Required. API authorization key	ApiKey-v1 <TOKEN>
   customer-engagement-platform-name*	Required. Enter MoEngage here	<MoEngage>
   destination-hostname*	Required. The base URL of your Talon.One deployment.	https://mycompany.europe-west1.talon.one/
   X-DRY-RUN	Indicates whether to persist the changes. Changes are ignored when dry=true	true

   Path parameters​

   Parameter	Description	Example
   campaignId	Required. The ID of the campaign in Talon.One where the referral code will be created.	34
   externalCampaignId	Required. The external campaign id that should be referenced	abc123
   advocateprofileintegrationid	Required. The integration ID of the advocate	abc123
   friendprofileintegrationid	The profile ID of the referred customer.	abc123
   usagelimit	Number of times a referral code can be used. This can be set to 0 for no limit, but any campaign usage limits will still apply.	1.23
   startDate	Date when the referral code can be used.	2020-12-31T13:00:00Z
   expiryDate	Date when the referral code can't be used anymore.	2020-12-31T13:00:00Z
   Attributes	Object containing all the coupon attributes to set on the coupon.

    

4. Fetch loyalty ledger

   URL

   GET loyalty

   https://integration.talon.one/customer_engagement/loyalty

   Headers​

   Parameter	Description	Example
   Authorization	Required. API authorization key.	ApiKey-v1 TOKEN
   customer-engagement-platform-name	Required. Enter MoEngage here	<MoEngage>
   destination-hostname	Required. The base URL of your Talon.One deployment..	https://mycompany.europe-west1.talon.one/

   Path parameters​

   Parameter	Description	Example
   profileIntegrationID	Required. The integration ID of the customer profile in Talon.One.	abc123
   loyaltyProgramID	Required. The ID of the loyalty program in Talon.One.	34
   projectionEndDate	Required. The end date to query the projected loyalty balances. You can project results up to 31 days from today.	2020-12-31T13:00:00Z

    

5. Click Save. And you will see your Talon.One API added in MoEngage

Step 3: Using Talon.One's content in MoEngage campaigns

You can now use these content APIs in your campaigns. Read here to know more.

1. 1. 1. On step 2 of your campaign creation, enter @. 
      2. In the pop-up, select the Content API configured in Step 2. 
      3. You can use MoEngage templating language to parse through the API response and use the content in your campaigns. Read about the Talon.One API responses in the following links: Create coupon , Create referral , Fetch loyalty ledger