Introduction
Karix is a mobile engagement and communications provider enabling enterprises to intelligently personalize their two-way marketing and customer care interactions across multiple channels.
Integration
Prerequisites
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Configure Karix as a Custom SMS Connector
This document will help you set Karix as a Custom Connector on the MoEngage dashboard.
Log in to the MoEngage dashboard, navigate to Settings > Channel > SMS & Connectors and click the SMS Connector Config tab. Click +CREATE beside Custom Connectors in the left menu.
Step 1: Set the Connector
Fill in the following details:
Field | Description |
---|---|
Connector Name | Type the name to identify the Karix custom connector. |
Sender Name |
Type the name to identify the Karix sender. |
Step 2: Configure API URL
Add Karix Webhook URL. Use POST Method to send the API request.
API URL: Just copy the below URL in API URL Field:
http://japi.instaalerts.zone/httpapi/JsonReceiver
In the Body Type, choose Raw and add the following code:
{
"messages": [
{
"text": "Moesms_message",
"dest": [Moesms_destination],
"send": "SENDER_ID"
}
],
"key": "API_KEY",
"ver": "1.0"
}
Change value for these keys:
- SENDER_ID and API_KEY - Set as per the Karix account credentials
(If the API key has '=' at the end, add the '=' in the Key Value Pair section explicitly)
Step 3: Test and save the settings
Do a Test SMS to make sure everything is set up correctly. And finally, click Save to save the settings.
Step 4: Delivery Tracking
You can configure delivery tracking after creating the sender in the MoEngage Dashboard. For information about Delivery Tracking, refer to Delivery Tracking in Custom Connectors.
Sample response from Karix for a successfully sent message
Sample response from Karix for a delivered message
Mapping delivery response
Choose fields from Delivery Response to auto-populate the response mapping fields, as shown below.
Click Save to Save the delivery tracking configuration for the custom connector.
Next Steps
- Create an SMS campaign using the Getting Started for creating SMS campaign.
- Set the Frequency Capping for SMS.
- Set the Current Service Provider.
- Read more about campaign analytics.