Introduction
- Bulk SMS communication of different categories – Promotional, Service Implicit, and Service explicit.
- Real-Time Delivery updates
In addition, you can also automate sales and marketing engagements by sending personalized texts through a secured SMS Platform.
Integration
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Prerequisites
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Configure Times Mobile as a Custom SMS Connector
Log in to the MoEngage dashboard
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- Navigate to Settings > Channel > SMS & Connectors.
- Click the SMS Connector Config tab.
- Under Custom Connecters, click +CREATE.
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Add the following details:
- Navigate to Settings > Channel > SMS & Connectors.
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Field | Description |
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Sender Type |
Select Sender Type - Promotional/Transactional based on SMS |
Connector Name |
Enter the Connector Name for the SMS Connector to uniquely identify it. Example: "Times Mobile" |
Sender Name |
Enter Sender Name (DLT Approved Header) |
API URL |
Select the GET or POST option depending on which HTTP Endpoint you have from TIL. Now Enter the TIL SMS Push Endpoint (GET/POST) with respective credentials/details:
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Parameter Details |
Key value pair / Json Parameter details:
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Headers |
For POST Endpoint, please enter below key-value pairs:
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Body Type (Only for POST) |
For POST Endpoint, select “Raw” and Enter the entire JSON payload structure:
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Delivery tracking |
For Delivery tracking, after saving the “Custom Connector” edit it. Now select the option “Map fields manually” and do the below mapping:
Please share SMS delivery tracking URL with Times for configuration. |
- Click Save. The settings have been added.
Troubleshooting
If any issue occurs while sending test message or saving configuration follow the below steps:
- Ensure that the TIL Endpoint and respective parameters/json structure are added correctly as they are case-sensitive.
- If the issue persists, raise a Support Request to MoEngage to get your error code.
- Connect with the TIL support team to get the issue resolved after you receive the error code from the MoEngage Support team. Support Email: support@timesmobile.in