Netcore

Introduction 

Netcore offers artificial intelligence-powered marketing automation and customer engagement platform to help marketers listen, analyze, and build conversations with consumers.

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Prerequisites

Ensure you have access to your Netcore dashboard. 

Configure Netcore as a Custom SMS Connector (Service Provider)

This article will help you set Netcore as a Custom Connector on the MoEngage dashboard. You can then simply choose Netcore Custom Connector to send SMS. 

Before creating the campaign, ensure that you have FeedId, username, and Password for Netcore Account. If you cannot find these, reach out to your contact in Netcore.

info

Information

We've revamped our dashboard settings. This article describes the steps to be followed to configure Infobip as a Custom Connector (Service Provider) in the revamped settings UI and the older UI.

Configure in Revamped UI

Log in to the MoEngage Dashboard and follow these steps:

  1. Navigate to Settings -> Channel -> SMS -> Sender Configuration.
  2. Click +Add Service Provider at the top right corner.
  3. Add the following details in the Sender Details screen.
    Field Description

    Mark as default

    Turn on this toggle to mark the sender as the default sender for the service provider being configured. If marked as default, this sender would be used for sending all SMS campaigns from MoEngage unless you select a different sender while creating the campaign.

    Service provider name

    This field identifies the service provider you are configuring on the MoEngage Dashboard and has to be unique. Type the name of the service provider here.

    Sender name

    This field identifies the Sender. Type the name of the sender here.

    Sender type

    The Sender type can either be Promotional or Transactional. Choose the Sender type as Promotional when you would be using the Sender for sending information about your brand, promoting deals, or engaging with users. Choose the Sender type as Transactional when you would be using the Sender for sending alerts about transactions, OTPs, security information, or any information that can be classified as transactional in nature.

  4. Configure the Webhook by adding the following details:
    Field Description

    API URL

    This field contains information about the URL that should be used to send an API request to the Sender. You can get this information from the API Documentation of the Sender. Type the API Endpoint of the sender here. The API URL for Netcore is: http://bulkpush.mytoday.com/BulkSms/SingleMsgApi?feedid=123456&username=9876543210&password=abcde&To=[[Mobile Number]]&Text=SampleMessage

    Method

    Select GET as the HTTP method.

  5. Since this is a GET request, the URL parameters will get populated from the API URL, as shown in the following image.NetCore_NewUI_PG_DT.png
  6. Change the value for the following keys: 

    1. Feedid, username and password - Set as per your account credentials
    2. To - Add Moesms_destination to pass the mobile number of the user.
    3. Text - Add Moesms_message
    4. If you are sending a transaction message, add an additional URL Param (senderId) for the sender ID, which contains the Sender ID allocated for your account by Netcore.

  7. Send a test SMS to verify your configuration.
  8. Click Save to save the Sender Configuration.
  9. You can configure delivery tracking after creating the sender in the MoEngage Dashboard. For information about Delivery Tracking, refer to Delivery Tracking for Custom Connectors.
  10. You can map the attributes of the delivery tracking response manually or automatically.

Configure in Old UI

When you are ready, log in to the MoEngage dashboard and follow these steps:

  1. On the MoEngage Dashboard, navigate to Settings > Channel > SMS & Connector and click on the SMS Connector Config tab.
  2. In Custom Connecters, click CREATE. Netcore_Create.png

Step 1: Set the Connector

Fill in the following details:

Field Description
Connector Name Type the name to identify the Netcore custom connector.

Sender Name

Type the name to identify the Netcore sender.

Step 2: Configure Webhook

Add Netcore Webhook URL. Use GET Method to send the API request.

Webhook URL: Just copy the below URL in Webhook URL Field:

http://bulkpush.mytoday.com/BulkSms/SingleMsgApi?feedid=123456&username=9876543210&password=abcde&To=[[Mobile Number]]&Text=SampleMessage

Once copied, URL parameters will be populated automatically. You should be able to see something like this:

Netcore_URLParameters.png

Change value for these keys: 

    • Feedid, username and password - Set as per your account credentials
    • To - Add Moesms_destination to pass the mobile number of the user.
    • Text - Add Moesms_message

Netcore_SenderID.png

If you are sending a transaction message, add additional URL Param:

  • senderId - Should contain the Sender Id being allocated to your account by Netcore

Step 3: Test and save the settings

Do a test SMS to make sure everything is set up correctly. And finally, click Save to save the settings. 

Now you are good to proceed with SMS Campaign creation.

Next Steps

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