Knowlarity

Introduction

Knowlarity offers cost-efficient, tailor-made, and reliable cloud communication services suitable for every business need and size.

MoEngage <> Knowlarity

Use MoEngage Connector Campaigns to send out timely Voice Campaigns to your users.

 

Integration

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Prerequisites

  • Ensure you have access to your Knowlarity account.
  • Ensure you have access to Knowlarity APIs.

Integration

Use the MoEngage Connector Campaign to trigger Knowlarity APIs. Below is a tutorial on how to call the Call Campaign API on Knowlarity:

Step 1: Get API Endpoints and specifications

Read the Knowlarity documentation to understand the endpoints for your use case.

Step 2: Setup Connector Campaign on MoEngage

To create a connector campaign on MoEngage, 

1. Navigate to Create Campaign >> Connectors >> Custom and choose the delivery type most suitable to your needs

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2. On step 2 of the campaign 

Call the Knowlarity API

To create a new Call Campaign on Knowlarity, use the POST method and configure the payload.

  • Select the method as POST
  • Headers:
    • x-api-key: Your Application Access Key
    • Authorization: Your SR_API_KEY
    • Content-Type: application/json
  • Add the endpoint as Webhook URL: https://kpi.knowlarity.com/Basic/v1/account/call/campaign/add-numbers/
  • Body:
    JSON
    {
        "order_id": {{ EventAttribute['order_number'] }},
        "additional_number": "+91{{ UserAttribute['Mobile Number (Standard)'] }}"
    }

Preview your request 

At this point, your campaign should be ready to test and send. You can also test your connector configuration using the Test functionality available in Step 2 of Create Connector Campaign.Screen_Shot_2022-02-22_at_11.12.42_AM.png

You can go ahead and Publish the campaign.

 

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