Introduction

Rise.ai Gift Cards & Loyalty is a powerful app that helps eCommerce brands boost revenue and improve customer retention.

MoEngage <> Rise.ai

With the MoEngage and Rise.ai integration, you can display your customer's loyalty information as well as their referral links dynamically inside MoEngage campaigns to increase their conversion.

Integration

Display customer loyalty cards in MoEngage Campaigns

Using MoEngage's Content APIs, you can dynamically pull customers' loyalty cards inside MoEngage campaigns for a more personalized experience.

Step 1: Set up a MoEngage Content API

1. Revamped UI Old UI

   Navigate to Settings -> Advanced Settings -> Content API. Click + Add content API at the top right corner of the Content API screen.

   

   Navigate to Settings >> APIs >> Content API. Click Add.

   
   

   

2. Add your Rise.ai API to the endpoint URL. Depending on your use case, the endpoint will change.
   
   

   

   To display your customers' loyalty card information, use Rise.ai's Get Customer Loyalty Card.

   While setting up your content API, insert the following URL:

   https://application.rise-ai.com/v2/gift-cards/?customer_id={{UserAttribute['customer_id']}}&shop_url=amazingshop.myshopify.com

   Under Headers, add the following:

   1. x-rise-access-token: Enter your Rise.ai's API Access Token.
   2. Accept: application/json
3. Click on "Save" and then "Done" once you see a successful response.
4. Note - You can also test your APIs. To test your APIs, from the Content API's action menu, click on "Test". You can your API response and validate it. 

Step 2: Display your customers' loyalty card information inside MoEngage campaigns

To use this API in your MoEngage campaigns,

1. On step 2 on your campaign creation, enter @. 
2. In the pop up, you can select the Rise.ai Content API configured in Step 1.
3. You can use MoEngage Templating Language to parse through the API response and use the content in your campaigns.
   
4. You can click on the Preview tab to view your campaign in real-time personalization:
   
5. Once you are ready, click on Publish to send the campaign.