Introduction

Ventrata is a proven and versatile booking platform built for high volume tours and attractions. With contactless booking, payment and check-in solutions we can provide the perfect solution to all your booking needs.

MoEngage <> Ventrata

With the MoEngage and Ventrata integration, you can send the booking related updates of your users to MoEngage to create a richer user profile and trigger hyper-personalised campaigns. With this integration, you can create events as soon as a booking is updated in Ventrata.  

Integration

Step 1: Get your MoEngage endpoint

Reach out to to your MoEngage Customer Success Manager to get a dedicated endpoint for your Ventrata integration. You also need to specify the common identifier between MoEngage and Ventrata- it can be email id or phone number of the user. 

Step 2: Create webhook in Ventrata

You need to make an API call to create a webhook in Ventrata. Refer to Ventrata docs for more details.

• API endpoint: https://api.ventrata.com/octo/webhooks
• Method: Post
• Headers:

  { 
     "Content-Type": application/json, 
     "Authorization": "Bearer <Ventrata API key>" 
  }

  Here, <Ventrata API key> is your API key issued to you by your supplier. Refer to the Ventrata doc for more details.  
• Body: 

  { 
     "event": "booking_update", 
     "url": "<MoEngage endpoint>" 
     "retryOnError": true,
     "useContactLanguage": true,
     "headers": {
        "Authorization": "Basic <API Token>",
        "Content-Type": application/json
     },
     "capabilities": ["octo/pricing"]
  }

Here,

Once done, you will receive a successful response from webhook.

Step 3: View data in MoEngage

Once it is set, as soon as the event is triggered, the webhook will send an update to the MoEngage endpoint and data will start showing up on MoEngage as events. You can validate this from the user profile. 

Event details

Details on the event created in MoEngage: